Job Title: Debt Recovery Officer
Organization: Tugende
Duty Station: Kampala, Uganda
About US:
Tugende is a for-profit social enterprise that helps motorcycle taxi drivers in Uganda own their own motorcycles via a fair, transparent lease model instead of renting indefinitely. Ownership significantly increases income, job security and road safety. Tugende offers hire purchase arrangements of new motorcycles to recommended riders.
Job Summary: The Debt Recovery Officer will keenly track and resolve clients with outstanding payment issues
Key Duties and Responsibilities:
Follow-up on payment commitments made to ensure compliance
Regularly monitor delayed payments and other irregularities
Investigate all clients’ claims of financial difficulties this will include physical visits to clients or their guarantors
Send reports on suspected fraud or security concerns
Enter detailed conversations notes on clients’ accounts
Prepare and submit reports on failed delinquent accounts to supervisor
Support the security team with motorcycle recoveries
Qualifications, Skills and Experience:
The applicants for the Debt Recovery Officer job opportunity should hold a Diploma in finance or a similar field
Additional qualification in legal knowledge is an advantage
One year of debt collection experience
The ideal candidate must hold values similar to our own Integrity, Empathy, Teamwork, Solution-Oriented and Always growing
Possess good listening and verbal skills. (Ably communicate in at least in 2 local languages)
Excellent negotiation, mediation and rapport skills
Very persistent and hardworking
High degree of flexibility
Ability and willingness to learn how to ride a motorcycle.
Applicants have the opportunity to be promoted to: Security and Debt Recovery Coordinator, Branch Coordinator and Operations Managers
How to Apply:
All suitably qualified and interested candidates should send their applications which should include an application letter and an up-to-date detailed CV with three professional referees and academic credentials addressed to the:
Human Resources Department,
Tugende Limited.
Email to: recruitment@tugendedriven.com
NB: Your name and the position you are applying for should be indicated in the subject of your email. The applications MUST NOT EXCEED 2MB.
Deadline: Friday 7th October, 2016
