A number of Kyambogo University students are frustrated and dead anxious with the ACMIS – Academic Management and Information System (students’ portal) faulty a few days to examinations that are scheduled to begin on 5th September 2022.
Many students who are now making tuition payments have come out to complain that their portals do not reflect the 50,000 shillings late payment fee that is supposed to be charged to students who made and are making their payments after 29th July.
It’s alleged that the surcharge reflects on the portal after the tuition payment has been made, leaving students unable to print out their examination cards, for they can only print out registration cards.
The confusion stems from the fact that the surcharge topic has been a controversial issue since it’s really not clear when it was to be charged after the semester had been extended.
Some students pledged that this late payment charge be scrapped off for at least this semester.
Since it wasn’t reflecting on the portal, some students were excited thinking it had been removed.
“The surcharge wasn’t reflecting on my portal when I was going to pay my tuition. I did self registration and printed out a registration card without paying that late payment fee. But after registering, the 50,000 shillings reflected on my portal and I don’t have that money now. I cannot print out my examination card,” one student lamented today.
Some government Sponsored students who paid their functional fees earlier than 29th July are enraged by the fact that this surcharge reflects on their portals, making it difficult for them to print out their examination cards and apply for the next semester’s food and living out allowances.
It is to be remembered that students without examination cards are not allowed in examination rooms.
One cannot begin to understand the feeling of anxiety mixed with fury that the students in the mentioned categories experience at the moment.
They can only hope that the concerned authorities do the needful to correct the faults within the system in time.
