The wide spread of the pandemic coronavirus across the African continent has called for adjustment to new ways of living and working. Many people are required to spend more time at home with their loved ones. MultiChoice Group (MCG) remains committed to supporting its customers with the best available programming to keep families informed and entertained.
To ensure the most up-to-date information about COVID-19, Africa’s most-loved storyteller (DSTv) will provide broadened access to credible information at this time, by making news channels more widely available across the continent.
CNN International (channel 415), Euronews (channel 414), now open up to DStv Access customers to join BBC Word News (channel 400), Aljazeera (channel 406) and brand new channel Africanews (channel 417), as well as the many other local DStv news channels already available.
“We have been in constant communication with health authorities such as the World Health Organisation, and we will be rolling out Africa-wide public service announcements on COVID-19. It is important that all of us take heed of the announcements and advice from trusted experts so that we can look after our own health and that of our loved ones,” says MultiChoice Group CEO Calvo Mawela.
The video entertainment company is not only expanding its content offering for news, but there will also be more kids shows, movies and curated sports content.
“In light of the disruptions to the school year in Uganda, we are also working to provide access to the best available educational content, to help keep young minds stimulated and engaged,” said Hassan Saleh, the MultiChoice Uganda Managing Director.
The improvements in learning and educational content are as highlighted; Lessons from educational channel Mindset (DStv Channel 319) available on DStv catch up to help with revision; Adding educational channels Da Vinci (DStv 318 and GOtv 359) until the end of May to help keep young minds stimulated and engaged; PBS packed with thrilling content open up to DStv Access (DStv Channel 31) and GOtv Plus (GOtv Channel 358); Cartoon Network will also keep the little ones entertained catch it on DStv channel 310 and GOtv 365.
Live sports has suffered a notable impact globally as a result of sporting federations correctly prioritising the safety of players and fans alike, by adhering to accepted measures to limit the spread of COVID-19. MCG has acquired the best award-winning sport documentaries from around the globe,and produced thematic channels for sports fans to relive the greatest sporting moments of all time.
SS1 opened to DStv Compact Plus and DStv Compact: this channel will thrill customers with past sport stories that have created some of sport’s most magical moments. SS7 which will showcase Motorsport action to open up to DStv Access. SS4 which will showcase past WWE content will also be opened to DStv Family customers.
It is important to note that due care has been taken to ensure that employees, customers, production houses and suppliers also have limited risk of exposure. A number of sports, film and production crews may not be able to continue working, but customers will be updated of any programme schedules and changes in the coming days and weeks.
“We are taking great care for our staff and have put in place all precautionary measures to ensure their safety,” Saleh adds. “In light of this we have advised our customers that there may be a delay in our ability to attend to customer queries. However, we have a number of self-service and online platforms available, and we will do our best to sort out any issues they may have, timeously.”
For our Ugandan customers, you can access self service through our MyDStv and MyGOtv apps, WhatsApp, and by using our USSD Code *206#. You can also pick up your DStv and GOtv accessories including dish kits, antenna’s, decoders, remotes and adapters through MTN Momo Codes now available for our Kololo (901039), Garden City (901,038) and Mbarara (901040).
There will be regular updates from various section of the business providing further details around our commitment to ensure we continue to provide the best video entertainment even during these challenging times.
