The Ministry of Public Service has reported substantial progress in advancing the government’s manifesto commitments, focusing on enhancing efficiency, accountability, and public service delivery. The updates, outlined in a comprehensive report covering the fiscal years 2020 to 2024, showcase critical reforms aimed at improving Uganda’s public sector.
Rationalization of Government Agencies
A major milestone has been the rationalization of government agencies to eliminate redundancy and reduce public expenditure. Following a directive from Cabinet, 60 government agencies have been restructured, resulting in projected annual savings of UGX 906.77 billion. To formalize these changes, 40 bills were introduced to Parliament, of which 34 have been passed and 21 signed into law.
Boosting Public Service Efficiency
The Ministry has rolled out the Human Capital Management System (HCM) across 210 government institutions to automate human resource functions. This initiative has improved transparency and reduced payroll fraud. Additionally, six Service Uganda Centers have been established, offering one-stop hubs for accessing various government services, with plans to expand to 19 regional centers.
Salary Enhancements for Civil Servants
The government has implemented a phased salary enhancement plan targeting critical sectors such as scientists, judicial officers, and security personnel. By July 2024, UGX 2.2 trillion had been allocated to salary enhancements, benefiting over 125,000 public officers. Scientists now earn 100% of their approved long-term pay targets, while other sectors have received salary increases of up to 77%.
Strengthening Oversight and Accountability
To improve accountability, the Ministry has introduced performance management tools, including the Balanced Scorecard system, across ministries and local governments. Biometric attendance tracking has also been implemented in 20 districts and major hospitals to combat absenteeism among teachers and health workers, ensuring better service delivery.
Challenges and Future Plans
Despite these achievements, challenges persist. These include incomplete salary enhancements, insufficient funding for reforms, and delays in implementing electronic records management systems. To address these issues, the Ministry has proposed increased funding, expanded use of biometric attendance tracking, and prioritization of digital solutions to streamline service delivery.
Commitment to Progress
The government’s ongoing reforms in the public service sector are aligned with its broader vision of fostering economic growth and social transformation. The Ministry of Public Service remains committed to strengthening oversight, improving efficiency, and ensuring public service delivery meets the needs of all Ugandans.
