Job Description
The Sales Executive attends to all customers’ purchasing needs and inquiries; and holds full responsibility for maximization of sales of the company’s goods and services.
• Welcomes customers by greeting them and offering them assistance
• Guides customers around the outlet suggesting items
• Advises customers by providing product information
• Helps customers make selections by understanding their needs
• Processes sale transaction and ensures payment is received in full
• Communicates customer requests and complaints to management.
• Accounts for all sales and revenue collected through correct reconciliation of daily sales to minimize losses.
• Creativity, responsiveness and flexibility in solving customer needs.
• Any other tasks as assigned from time to time.
KEY RESULT AREAS
1. Maximize sales opportunities
2. Process transactions with minimal errors
3. Customer care
4. Product Knowledge
Position Requirements
• Great interpersonal and communication skills
• Exceptional customer care skills
• Ability to work in a team
• High level of organisation and attention to detail
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